Privacy Policy
1. Introduction and Company Information
This Privacy Policy explains how SUPER IRON AND STEEL PRIVATE LIMITED (“we”, “us”, “our”) collects, uses, discloses, stores, and protects personal information in connection with our website flervettym.click and our podcast-related services and content (the “Services”).
We are committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial private-sector privacy legislation where relevant.
Legal name: SUPER IRON AND STEEL PRIVATE LIMITED
Company registration / CIN: U02710CT2004PTC016700
Registered address: RING ROAD NO-2 SARORA URLA, RAIPUR, Chattisgarh, India - 492001
Email: [email protected]
Phone: +1 (604) 684-7925
2. Data Collection and Processing
We may collect and process the following categories of personal information:
- Contact information: name, email address, phone number, and any other details you provide when contacting us or subscribing to updates.
- Account or subscription information: preferences, subscription status, and communication preferences.
- Usage and technical information: IP address, browser type, device identifiers, operating system, pages visited, referring URLs, timestamps, and interaction data.
- Communication content: messages, inquiries, feedback, support requests, and any information you choose to provide in correspondence.
- Podcast-related interaction data: listening preferences, episode selections, download activity, and engagement metrics where applicable.
- Cookie and similar technology data: data collected through cookies, pixels, tags, and analytics tools.
We generally collect personal information directly from you, automatically through your use of the Services, and from third parties where permitted by law. We only collect personal information that is reasonably necessary for the purposes identified in this Policy or as otherwise permitted by law.
3. Purpose of Data Processing
We process personal information for the following purposes:
- to provide, operate, and maintain the Services;
- to deliver podcast content and related features;
- to respond to inquiries, requests, and feedback;
- to personalize user experience and content recommendations;
- to manage subscriptions, communications, and preferences;
- to analyze usage patterns and improve our Services;
- to detect, prevent, and investigate fraud, misuse, security incidents, or illegal activity;
- to comply with legal obligations and enforce our rights;
- to send administrative notices and, where permitted, promotional communications;
- to conduct internal reporting, auditing, and business operations.
4. Legal Basis for Processing
Under Canadian privacy law, we process personal information only for purposes that a reasonable person would consider appropriate in the circumstances and, where applicable, based on consent or other lawful grounds. Depending on the context, our legal basis may include:
- Consent: where you have given express or implied consent for a specific purpose;
- Contractual necessity: where processing is necessary to provide the Services or respond to your requests;
- Legitimate interests / appropriate purposes: where processing is necessary for operational, security, analytical, or business purposes that are reasonable and proportionate;
- Legal obligation: where we must process information to comply with applicable law, regulation, court order, or lawful request.
Where consent is relied upon, you may withdraw it at any time subject to legal or contractual restrictions and reasonable notice.
5. Data Sharing and Third Parties
We may disclose personal information to third parties only as necessary and in accordance with this Policy, including:
- Service providers: hosting providers, analytics providers, email delivery services, customer support tools, security vendors, and technical partners that assist us in operating the Services;
- Business partners: podcast distribution, advertising, sponsorship, and collaboration partners where applicable;
- Professional advisors: lawyers, auditors, insurers, and accountants;
- Authorities and regulators: where required by law or to protect legal rights, safety, and security;
- Corporate transactions: in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.
We require third-party service providers to protect personal information and use it only for authorized purposes. We do not sell personal information in a manner that would be prohibited by applicable Canadian law.
6. Data Transfer to Third Countries
Personal information may be stored and processed outside Canada, including in India, the United States, or other jurisdictions where we or our service providers operate. As a result, personal information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, and regulatory authorities in those countries.
Where personal information is transferred outside Canada, we take reasonable steps to ensure that it receives a comparable level of protection through contractual safeguards, organizational measures, and, where applicable, technical security controls.
7. Storage Duration
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to meet legal, accounting, tax, or reporting requirements, and to resolve disputes or enforce agreements.
Retention periods vary depending on the type of information and the purpose of processing. When personal information is no longer required, we will securely delete, anonymize, or de-identify it, subject to applicable legal obligations.
8. User Rights
Subject to applicable law, you may have the right to request access to the personal information we hold about you and to request correction or deletion of inaccurate, incomplete, or outdated information. You may also have the following rights:
- Access: to request confirmation of whether we hold personal information about you and to receive a copy;
- Rectification: to request correction of inaccurate or incomplete information;
- Erasure: to request deletion of personal information, where permitted by law;
- Restriction: to request limited processing in certain circumstances;
- Data portability: to request a copy of personal information in a structured, commonly used, machine-readable format, where applicable;
- Objection: to object to certain processing activities, including direct marketing where applicable.
To exercise your rights, contact us using the details provided in Section 12. We may need to verify your identity before responding to a request. We will respond within the time required by applicable law, or inform you if additional time is needed.
9. Withdrawal of Consent
Where our processing is based on your consent, you may withdraw that consent at any time by contacting us or using any available unsubscribe or preference-management mechanism. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal, and it may affect our ability to provide certain Services.
10. Right to Complain
If you have concerns about our handling of personal information, you may contact us first so that we can attempt to resolve the issue. If you are not satisfied with our response, you may have the right to complain to the Office of the Privacy Commissioner of Canada or, where applicable, a provincial privacy regulator.
We encourage you to contact us before filing a complaint so that we may address your concerns directly.
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures may include access controls, encryption, secure hosting environments, monitoring, and employee confidentiality obligations.
No method of transmission or storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.
12. Contact Information
If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact:
SUPER IRON AND STEEL PRIVATE LIMITED
RING ROAD NO-2 SARORA URLA, RAIPUR, Chattisgarh, India - 492001
Email: [email protected]
Phone: +1 (604) 684-7925
13. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will post the updated version on our website and revise the effective date if applicable.
Your continued use of the Services after any changes become effective constitutes your acknowledgment of the updated Privacy Policy to the extent permitted by law.